Our paper, led by Paul Smaldino, was just published in npj Complexity! This paper is the result of a workshop hosted by the Santa Fe Institute in 2023.
Information architectures: a framework for understanding socio-technical systems
Paul E. Smaldino, Adam Russell, Matthew R. Zefferman, Judith Donath, Jacob G. Foster, Douglas Guilbeault, Martin Hilbert, Elizabeth A. Hobson, Kristina Lerman, Helena Miton, Cody Moser, Jana Lasser, Sonja Schmer-Galunder, Jacob N. Shapiro, Qiankun Zhong & Dan Patt
npj Complexity volume 2, Article number: 13 (2025) https://doi.org/10.1038/s44260-025-00037-z
Abstract
A sequence of technological inventions over several centuries has dramatically lowered the cost of producing and distributing information. Because societies ride on a substrate of information, these changes have profoundly impacted how we live, work, and interact. This paper explores the nature of information architectures (IAs)—the features that govern how information flows within human populations. IAs include physical and digital infrastructures, norms and institutions, and algorithmic technologies for filtering, producing, and disseminating information. IAs can reinforce societal biases and lead to prosocial outcomes as well as social ills. IAs have culturally evolved rapidly with human usage, creating new affordances and new problems for the dynamics of social interaction. We explore societal outcomes instigated by shifts in IAs and call for an enhanced understanding of the social implications of increasing IA complexity, the nature of competition among IAs, and the creation of mechanisms for the beneficial use of IAs.